ScreenConnectPriority access to support
Get callbacks and appointment scheduling ahead of non-subscriber requests. Priority subscribers receive the highest QuickTech priority for business interruptions.
Included with Home, Pro & Priority
Use QuickTech for the small stuff, too
A printer that won't connect, an unfamiliar login prompt, or a question about a new computer: you don't have to save them up for an appointment. Your subscription includes quick questions, advice, and minor remote fixes that can often be handled during the normal workday. There is no balance of prepaid hours to track.
Remote help, ready to go
ScreenConnect is installed during onboarding so support can begin without a fresh software download each time you call.
Advice for your next decision
Ask about repairs, purchases, software, backups, or account security. Get recommendations based on your equipment and what you need it to do.
Subscription plans
Choose support for your home or business
Home covers residential technology and includes computer protection. Pro supports your business's everyday technology. Priority adds the highest callback and scheduling priority when work stops.
Managed support and advice for your home's computers, electronics, and online accounts. Get help with everyday problems as they come up, guidance on purchases and security, and antivirus protection for one computer—all in one subscription.
- Faster response and scheduling: priority callbacks and appointments ahead of non-subscriber requests.
- Everyday remote help: quick questions and minor fixes for computers, apps, printers, Wi-Fi connections, and trouble signing in.
- Electronics and buying advice: help choosing, setting up, and getting more from computers, TVs, audio equipment, and streaming services.
- Accounts, files, and security guidance: advice on email, cloud storage, backups, password managers, passkeys, and recovery options.
- ScreenConnect remote support: installed during onboarding for fast access to your supported computers.
- ScamCheck for two email addresses: forward suspicious emails for an explanation of warning signs and recommended action before you click, reply, or pay.
- Waived trip fees: no travel, local pickup, or delivery fees. Appointment labor is billed separately.
- Endpoint Protection Standard for one computer: managed antivirus, malicious-site blocking, scheduled scans, and automatic Windows and supported-app updates. Upgrade to Advanced for $5/month or Complete for $10/month; additional computers receive subscriber pricing. Compare protection tiers.
Managed IT support for your small business's computers, accounts, and software. Pro gives you a technical contact for everyday problems and business technology decisions, with minor remote fixes included and faster access to appointments.
- Managed remote support: quick questions and minor fixes for computers, business apps, printing, account access, email, and network connections.
- Technology advice: consultation on equipment, software, upgrades, service providers, backups, shared files, and account security.
- Priority callbacks and scheduling: faster access to support and appointments than non-subscriber requests.
- ScreenConnect remote support: installed during onboarding for fast access to your workstations.
- ScamCheck for two email addresses: reports on suspicious business emails, links, and payment requests, with recommended action.
- Waived trip fees: no travel, local pickup, or delivery fees when remote help is not enough. Appointment labor is billed separately.
- 10% off any QuickTech Endpoint Protection tier: Standard, Advanced, or Complete. Licenses are purchased separately; contact Denver Tech Support for subscriber pricing.
When an issue stops work, Priority puts your business first in the QuickTech callback and scheduling queue. It includes Pro's ongoing support, with a larger discount on computer protection and the highest support priority for business interruptions.
- Highest QuickTech support priority: callbacks and scheduling ahead of Home, Pro, and non-subscriber requests when business operations are interrupted, subject to availability.
- Help when work stops: identify a remote fix, a temporary workaround, or the on-site work needed to restore operations.
- All QuickTech Pro support benefits: managed remote help, technology advice, ScreenConnect, ScamCheck for two email addresses, and waived trip fees.
- 20% off any QuickTech Endpoint Protection tier: Standard, Advanced, or Complete. Licenses are purchased separately; contact Denver Tech Support for subscriber pricing.
Optional services
Pro & Priority Plan Add-ons
$20 / add-on / month
Let Denver Tech Support handle administration of your business email, shared files, or UniFi network. Add the services you need when you subscribe to Pro or Priority. Each add-on is $20 per month; annual pricing is shown at checkout.
- Microsoft 365 administration: employee accounts, business email, licenses, shared mailboxes, and shared-file access, including account changes when employees join or leave.
- Google Workspace administration: business Gmail, employee accounts, groups, and shared-file permissions.
- UniFi network administration: your gateway, firewall settings, switches, and Wi-Fi, including guest access and configuration changes.
Secure administrator access
QuickTech Admin Standby
$120 / year
Save 8% with annual subscription.
Keep a trusted administrator connected to your Microsoft 365 or Google Workspace environment, even if you rarely need IT help. Admin Standby maintains secure access for lockouts and administrator absences, and supports keeping powerful administrator privileges separate from everyday email accounts.
- Separate work and administrator accounts: maintain dedicated administrator access so everyday accounts do not need unnecessary privileges. This helps limit the damage a compromised user account can cause.
- Quarterly access checks: verify that Denver Tech Support's administrator account can sign in with the access needed to assist your organization.
- Administrator account security: maintain authentication and recovery methods, with related adjustments as Microsoft or Google requirements change.
- You decide who can request help: keep authorized contacts current, with account use coordinated through those contacts or an agreed emergency procedure.
- Your organization stays in control: preserve independent emergency access and the ability to revoke Denver Tech Support's access.
QuickTech Endpoint Protection
Managed antivirus, safer browsing, and automatic updates for home and business computers. Available with or without a QuickTech support plan.
Antivirus & Automatic Updates
$8 / computer / month
Managed antivirus protection and software updates to help keep your computers secure.
Advanced Threat Protection
$14 / computer / month
Standard protection plus continuous detection of suspicious activity, 24/7 threat hunting, and tools to contain attacks.
24/7 Detection & Response
$20 / computer / month
Advanced protection backed by security specialists who investigate, contain, and remove verified threats around the clock.
Questions about QuickTech
What is included, how billing works, and which service fits your needs.
What kinds of problems should I use QuickTech for?
Call about recurring errors, a printer that stops working, trouble signing in, confusing settings, or a purchase you are considering. Home, Pro, and Priority include quick questions and minor remote fixes, so you do not need to wait until a problem warrants a full appointment.
Which plan should I choose?
Home covers residential technology. Pro adds ongoing support and advice for small-business technology. Priority includes Pro services with the highest QuickTech callback and scheduling priority for business interruptions. Admin Standby is a separate service for maintaining administrator access, not an everyday support plan.
Is QuickTech a retainer or a prepaid block of hours?
Neither. Home, Pro, and Priority are ongoing support subscriptions that include quick questions, advice, and minor remote fixes—not an allotment of time to use up. There is no balance of hours to track or carry forward. Appointments, extended troubleshooting, and larger projects are billed separately.
What protection comes with QuickTech Home?
Home includes QuickTech Endpoint Protection Standard for one supported computer, with malware protection, malicious-site blocking, scheduled scans, and automatic Windows and supported-app updates. Additional computers and higher protection tiers are available through the Endpoint Protection plans.
Do Pro and Priority include endpoint licenses?
Licenses are purchased separately for each supported computer. Pro subscribers receive 10% off any QuickTech Endpoint Protection tier, and Priority subscribers receive 20% off any tier. Contact Denver Tech Support to arrange protection at your subscriber price.
How does ScreenConnect help with remote support?
ScreenConnect is installed as part of QuickTech setup and stays ready on your supported computer. It allows requested remote support to begin without downloading connection software for every session. The computer must be powered on and connected to the internet.
How many email addresses does ScamCheck cover?
QuickTech Home, Pro, and Priority include ScamCheck for up to two email addresses. Pro and Priority subscribers can add coverage for more employees. Forward suspicious emails to scamchecker@denvertech.support for a report.
How is Admin Standby different from Pro and Priority?
Admin Standby maintains dedicated administrator access to one organization on Microsoft 365 or Google Workspace. It includes quarterly access checks, administrator account-security upkeep, and current authorized-contact records. It does not include everyday remote help, monitoring, routine user administration, or software licenses. Active support is billed separately and response is subject to availability. For regular cloud administration, choose the corresponding Pro or Priority add-on.
Can Denver Tech Support be our primary administrator?
Yes. We can arrange dedicated administrator access and remove unnecessary administrator privileges from everyday user accounts, while preserving separate emergency access that an authorized representative of your organization can use without depending on Denver Tech Support. The initial permissions review and emergency-account setup are scoped and billed separately; Admin Standby then maintains the agreed access arrangements. Separating these accounts helps limit the damage from a compromised everyday account, but does not eliminate phishing risk or protect everything that account can already access.
Are appointments and larger projects included?
Home, Pro, and Priority include quick questions, advice, and minor remote fixes. Appointments, extended troubleshooting, on-site labor, hardware work, and larger projects are billed separately. Selected Pro and Priority add-ons cover the administration described for that service. The support plans waive travel, local pickup, and delivery fees; appointment labor is still billed. Admin Standby maintains administrator access, with active support billed separately. Support is subject to availability and is not a 24/7 help desk.
How does renewal or cancellation work?
Monthly subscriptions renew monthly. Annual subscriptions are paid upfront and renew annually. To stop the next renewal, email hello@denvertech.support or call (720) 712-3131 before your renewal date.
Home & business support
Find the right QuickTech plan
Compare subscriptions or ask which services fit your home or business.
